Manage Billing Providers is where it’s at: the driver’s seat.
From Manage Billing Providers, Administrators control all account setup and preferences from one place, including Billed Charges, Rendering Providers, Places of Service and more!
Manage Billing Providers is split into three tabs: Billing Settings - Required, Billing Settings - Custom, and RFA Settings. For information about Billing Settings - Required, see the Help Article: Manage Billing Provider Explained - Billing Settings - Required. For information about RFA Settings, see the Help Article: Manage Billing Provider Explained - RFA Settings.
Read on for information about the Billing Settings - Custom tab.
Here’s how it works.
Step 1. On the navigation bar, click ‘Settings’, then click the name of the Billing Provider
This will navigate directly to the specified Billing Provider.
The ability to Manage All Billing Providers feature is limited to users with the Role of Administrator.
Step 2. Click the ‘Billing Settings - Custom’ tab
Billing Settings - Custom allows user who are Administrators to customize the following settings for individual Billing Providers:
Bill Task Preferences
Bill Write Off Reasons
Second Review / Appeal Reasons
Box 19 Reasons (not available for Florida or New York Billing Providers)
Bill Close: Automatic
A. To edit ‘Bill Task Preferences,’ click ‘Bill Task Preferences’
For help changing Bill Task Preferences see the Help Article: Bill Task Preferences.
B. To add or edit ‘Supporting Documents,’ click ‘Documents’
For help adding to Documents see the Help Article: Documents.
C. To add or edit ‘Bill Write Off Reasons,’ click ‘Bill Write Off Reasons’
For help adding Bill Write Off Reasons see the Help Article: Bill Write Off Reasons.
D. To add or edit ‘Second Review Reasons,’ click ‘Second Review Reasons’
For help adding Second Review Reasons see the Help Article: Second Review Reasons.
E. To add or edit ‘Box 19 Reasons,’ click ‘Box 19 Reasons’
For help adding Box 19 Reasons see the Help Article: Box 19 Reasons. This feature may not be available for Billing Providers based in Florida and New York.
F. To add or edit ‘Billing Templates,’ click ‘Billing Templates’
For help adding Billing Templates see the Help Article: Billing Templates.
G. To add or edit ‘Referring And Ordering Providers,’ click ‘Referring And Ordering Providers’
For help with Referring And Ordering Providers see the Help Article: Referring And Ordering Providers.
H. To add or edit Expected Fee Schedule amounts, click ‘Expected Reimbursements’
For help adding Expected Reimbursements see the Help Article: Expected Reimbursements.
I. To enable or edit Automatic Bill Close click ‘Bill Close: Automatic’
You’re all set!