Manage Billing Providers is where it’s at: the driver’s seat.
From the Incomplete Bill Settings section, Administrators control all account setup and preferences for incomplete bills, including Billing Templates, the Document Library, the Appeal/SBR Reason Library and more!
Manage Billing Providers is split into four sections: Required Billing Settings, Incomplete Bill Settings, Processed Bill Settings, and RFA Settings.
For information about the other three sections, see the Help Articles:
Processed Bill Settings
Read on for information about the Incomplete Bill Settings section.
Here’s how it works.
A. To add or edit ‘Billing Templates,’ click ‘Billing Templates’
B. To add or edit ‘Referring And Ordering Providers,’ click ‘Referring And Ordering Providers’
C. To add or edit Expected Fee Schedule amounts, click ‘Expected Reimbursements’
D. To add or edit Documents to your Library, click ‘ Bill Documents’
E. To add or edit ‘Box 19 Reasons,’ click ‘Box 19 Reasons’
F. To enable or edit Automatic Bill Close click ‘Bill Close: Automatic’
G. To add or edit ‘Bill Write Off Reasons,’ click ‘Bill Write Off Reasons’
H. To add or edit ‘Second Review Reasons,’ click ‘Second Review Reasons’
I. To add or edit ‘Payment Void Reasons,’ click ‘Payment Void Reasons’
Step 1. On the navigation bar, click ‘Settings’, then click the name of the Billing Provider
This will navigate directly to the specified Billing Provider.
The ability to Manage All Billing Providers feature is limited to users with the Role of Administrator.
Administrators can customize the following Incomplete Bill settings for individual Billing Providers:
Billing Templates
Referring/Ordering Providers
Expected Reimbursements
Bill Documents
Box 19 Reasons (not available for Florida or New York Billing Providers)
A. To add or edit ‘Billing Templates,’ click ‘Billing Templates’
For help adding Billing Templates see the Help Article: Billing Templates.
B. To add or edit ‘Referring And Ordering Providers,’ click ‘Referring And Ordering Providers’
For help with Referring And Ordering Providers see the Help Article: Referring And Ordering Providers.
C. To add or edit Expected Fee Schedule amounts, click ‘Expected Reimbursements’
For help adding Expected Reimbursements see the Help Article: Expected Reimbursements.
D. To add or edit Documents to your Library, click ‘ Bill Documents’
For help adding to Documents see the Help Article: Bill Documents.
E. To add or edit ‘Box 19 Reasons,’ click ‘Box 19 Reasons’
For help adding Box 19 Reasons see the Help Article: Box 19 Reasons. This feature may not be available for Billing Providers based in Florida and New York.
You’re all set!