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Task: Patient Failed Review
If any of the required patient demographic fields contain an error, DaisyBill assigns the designated user a Patient failed review task. When this happens, DaisyBill does not submit the bill for payment and the bill status is Incomplete.
When a bill requires additional work, DaisyBill alerts you by assigning specific tasks. The DaisyBill task system prevents bills from stalling and keeps bills moving. Working through tasks every day helps you stay on top of billing (and makes your life easier). Each type of task has its own set of recommended actions.
To prevent denials due to errors, after clicking ‘Create Bill,” DaisyBill scrubs the bill for errors:
- Patient demographics
- Injury information
- Billed charges for date of service
To complete a Patient failed review task, just go to the Patient page and use ‘Edit Patient’ to correct the errors noted at the top.
Step 1. Review the errors, then click ‘Edit Patient’
Remember, patient errors are found in patient demographic information.
Step 2. Make the corrections, then click ‘Save Changes’
Step 3. Check for additional errors
Prior to submitting the bill, correct all errors. A red circle with an ‘X’ indicates the following:
- Next to the Patient name - a demographic error
- Next to the Injury description - an error in the injury information
- Next to the Bill - an error with date of service charges
A green circle with a check mark indicates all components are correct.
Note that Patient failed review tasks, like other tasks, appear in ‘Bill History.’