If any of the required patient demographic fields are missing, daisyBill assigns the designated user a Patient Error task. A Bill with a Patient Error task is in Incomplete status and cannot be submitted until the task is resolved.
When a bill requires additional work, daisyBill alerts you by assigning specific tasks. The daisyBill task system prevents bills from stalling and keeps things moving. Working through assigned tasks every day makes your life easier! Each task type has its own set of recommended actions.
To prevent denials, after you click Create Bill, daisyBill scrubs the bill for errors, including:
- Patient demographics
- Injury information
- Billed charges for date of service
To complete a Patient Error task, go to the Patient page, review the error message and click Edit to make corrections.
Step 1. Review the errors, then click the Pencil icon to make edits
Remember, patient errors are found under Patient Information - Required.
Step 2. Make the corrections, then click ‘Save’
Step 3. Check for additional errors
Prior to submitting the bill, correct all errors. A red circle with an ‘X’ indicates the following:
- Next to the Patient name - a demographic error
- Next to the Injury description - an error in the injury information
- Next to the Bill - an error with date of service charges
A green circle with a check mark indicates all components are correct.
Note that Patient Error tasks, like other tasks, appear in Bill History.
Well done!