If an RFA is created without Claims Administrator recipient information, DaisyBill assigns the designated user an RFA Failed Review task. An RFA with an RFA Failed Review task is in Incomplete status and cannot be submitted until the task is resolved.
When an RFA requires additional work, DaisyBill alerts you by assigning specific tasks. This keeps RFAs moving.
Working through RFA tasks every day helps you stay on top of authorization -- and makes your life easier.
Step 1. Review the errors, then click ‘Edit’
An RFA Failed Review task is caused by missing Claims Administrator Information on the Injury page. If this info is not entered when creating the first RFA for a patient’s injury, then it will need to be added before you can send your RFA.
Step 2. Enter the RFA Claims Administrator Information, then click ‘Create’
Step 3. Click ‘Send’
Note that RFA failed review tasks, like other tasks, appear in RFA History.
That was easy!