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A Bill in Rejected status indicates the claims administrator was unable to match the Bill to a claim on file due to errors in the patient or injury information. Find the precise reason for the rejection in the Bill History.
Complete the Rejected Bill task by correcting information on the Patient and/or Injury page. For rejected bills, it is often advisable to contact the claims administrator directly to verify the Patient and Injury information.
A bill in Rejected status will have the below task type assigned. Click the link to learn more about the task and how to complete it.