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A Bill in Rejected status indicates the claims administrator was unable to match the Bill to a claim on file due to errors in the patient or injury information. Find the precise reason for the rejection in the Bill History.
A Bill in Rejected status is not on file with the claims administrator, think of it as being returned to sender. Review and confirm the Patient and Injury information prior to resubmitting the Bill.
A bill in Rejected status will have the below task type assigned. Click the link to learn more about the task and how to complete it.