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When an RFA fax fails to send, daisyBill assigns a Fax Failed task to the designated user and sends an email to the designated user.
Step 1. Review the fax number used and ensure it is correct
Step 2. Click the ‘Send’ button
Step 3. Select your RFA Delivery Method
Step 4. Review the fax number used
The number most recently used will appear in the Fax Number box. Ensure there are no mistakes or errant numbers. Click the pencil icon to make edits to the RFA Fax number.
Step 5. Click ‘Fax RFA’
If your fax continues to fail, contact the adjuster and request a different fax number.
You’re good to go!