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Apply Write Off Reasons

When marking a bill as Done, Write Off Reasons maintains billing integrity by standardizing the write-off reasons used by billing staff.

For help creating Write Off Reasons in Manage Billing Providers, see the Help Article: Write Off Reasons.

Step 1. Click the black arrow next to ‘Done’

Step 2. Select ‘Mark Done and Report Reason’

Step 3. Select a ‘Custom Phrase’ and click ‘Write Off’

Edit the selected write-off phrase if necessary.

Back to beautiful billing!

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