If at first you don’t succeed, try again (but don’t make the same mistake twice!)
If you receive an email indicating your RFA fax failed to send, follow these simple steps.
Step 1. From the RFA, click the ‘Send’ button
Step 2. View the RFA Fax Receipt to determine the fax number to which the RFA was sent
Step 3. Verify or update the destination before sending the fax
Click the pencil icon to make an edit to the destination fax number.
Click ‘Fax RFA’ to resubmit the fax.
It’s that easy!