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Failed RFA Submissions

If at first you don’t succeed, try again (but don’t make the same mistake twice!).  If you receive an email indicating your RFA fax failed to send, follow these simple steps to avoid unnecessary delays.


Step 1. From the RFA, click ‘RFA History’

Step 2. View the ‘fax’ icon to determine the number the RFA was sent

Step 3. Click on RFA page to return to RFA

Step 4. Click ‘Resubmit’ and verify or update the destination before sending the fax

It’s that easy!

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