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Failed RFA Submissions
If at first you don’t succeed, try again (but don’t make the same mistake twice!). If you receive an email indicating your RFA fax failed to send, follow these simple steps to avoid unnecessary delays.
Step 1. From the RFA, click ‘RFA History’
Step 2. View the ‘fax’ icon to determine the number the RFA was sent
Step 3. Click on RFA page to return to RFA
Step 4. Click ‘Resubmit’ and verify or update the destination before sending the fax
It’s that easy!