Manage Billing Providers
RFA Settings

UR Decision Fax Preferences

Last update
May 26, 2022

When an RFA is faxed from DaisyAuth, the RFA form and the fax cover sheet include the fax number used to receive utilization review decisions from claims administrators.

Every practice manages faxes for utilization review decisions differently. Read on to see how your practice can manage these UR decisions.

Step 1. On the navigation bar, click ‘Billing Providers’, then click the ‘Gear’ icon

This will navigate directly to the specified Billing Provider.

Alternatively, select Manage All Billing Providers to view all the Billing Providers associated with your account.

The Manage All Billing Providers feature is limited to users with the Role of Administrator.

If your account only has one Billing Provider, click ‘Settings’, and move to Step 3.

Step 2. Click the ‘Billing Provider’ name

For DaisyBill accounts with multiple Billing Providers, DaisyBill maintains separate Bill Task Preferences for each Billing Provider.

Step 3. Click the ‘RFA Settings’ tab

Step 4. Click the ‘UR Decision Fax Preferences’ card

Step 5. Select Fax Preference

5a.DaisyAuth Fax Number (Recommended)

You can request a free DaisyAuth fax number that will automatically match UR decisions to RFAs sent by your practice. RFAs sent via your free DaisyAuth fax number include a barcode, allowing UR decisions to be matched automatically with your requested treatments. This eliminates the need to manually track and match received UR decisions to your RFAs. Note: Once you opt-in to use a DaisyAuth fax number, you will need to reach out to the Help Center to deactivate it.

Related Help Articles:
RFA Task: UR Decision Received

Document Task: Match UR Decision

5b. Single Fax Number

All RFA forms and fax cover sheets will be populated with a single practice fax number to receive utilization review decisions.

Click Edit to change the fax number.

5c. Practice Location Fax Numbers

RFA forms and fax cover sheets will be populated with the fax number assigned to the specific practice location selected on the RFA form to receive utilization review decisions.

Click Edit to change the fax number.

5d. Practice Contact Fax Numbers

RFA forms and fax cover sheets will be populated with the fax number assigned to the practice contact selected on the RFA form to receive utilization review decisions.

Click Edit to change the fax number.

Step 6. Click ‘Save Changes’

Simple!

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