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Task: Payment EOR - Appeal

Last update
May 23, 2024

When a reimbursement is posted to an Appeal, daisyBill automatically moves the Bill to Processed status, generates a Payment EOR - Appeal task and assigns the task to a designated user.

To complete the Payment EOR - Appeal task determine whether additional funds remain due for the bill.

Step 1. For each Procedure Code, compare the ‘Expected Fee Schedule’ amount to the ‘Bill Payment Total’

Expected Fee Schedule: daisyBill calculation of state fee schedule (for supported states), or, Organization's set Expected Reimbursement.

Bill Payment Total: Total of all payments posted to all submissions of the bill.

Expected Fee Schedule %: Bill Payment Total divided by Expected Fee Schedule.

Balance Due: Expected Fee Schedule less Bill Payment Total.

Step 2. For insufficient payments, choose an option from the ‘Action Bar’

Appeal: Changes Bill Status to Incomplete, navigates to the Appeal function to create an Appeal submission. Each state may have its own regulations regarding how many Appeals a claims administrator is obligated to process.

Lien: Changes Bill Status to Lien, queues the bill with all other bills for the injury marked for Lien status. (But does not file a lien. This must be done outside daisyBill.) For more information, see the Help Article: Mark Bill as Lien - Lien Filed.

Step 3. For sufficient payments, click ‘Close’

This moves the Bill to Closed status and completes the task.


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