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The Document Error task generates when:
- The PDF file size exceeds 15 mb.
- The document file is an invalid PDF.
Step 1. From the ‘Documents’ section on the Bill page, view the error message
Step 2. Optional: click ‘View Document’
Step 3. Correct the document
If the file size is too large, please try:
- Scanning the report at a lower resolution (make sure your scanner settings are for regular documents, not pictures).
- Split the file in two and upload the report in parts.
Step 4. Click ‘Delete Document’
![](https://d13nrdfuxb7l6n.cloudfront.net/rails/active_storage/blobs/proxy/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBMzNCS1E9PSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--310fcd0e5b112394d13e91fdb639a4dab96c8413/87abf64f-5144-44fc-8df5-140f1130a953)
Step 5. Add the new document
Simple!