Adding an Injury to a patient’s record is easy as pie. For multiple injuries, just repeat the process.
Step 1. From the Patient Page, click ‘Add Injury’
Step 2. Enter ‘Injury Description’
Injury Description does NOT populate on the bill; this information is only for internal reference.
If you’re missing any required information, leave the field blank. daisyBill will prompt you in the form of a Injury Failed Review task to return to the injury page and enter this information prior to being able to submit a bill.
Step 3. Enter ‘Injury State’
Choose the jurisdictional state of the Injury. The state dictates the required elements of the Injury and Bill.
Step 4. Enter ‘Employer Name’
Step 5. Enter ‘Injury Start Date’
For cumulative trauma injuries, enter the Injury Start Date, select Yes under Cumulative Trauma, then enter the Injury End Date. If unsure of the Injury Start Date contact the claims administrator for clarification.
Step 6. Enter ‘Claim Number’
Only one Claim Number should be entered. For an Injury with multiple claim numbers, contact the adjuster to determine the correct claim number for billing purposes. If no claim number has been assigned, enter “UNKNOWN” as the Claim Number.
For a patient who is being treated for multiple Claim Numbers, add a new injury (Step 1) for each claim number.
For some Claims Administrators, daisyBill provides information on Claim Number Patterns. Claim Number Patterns are informational only. A Claim Number that does not match a known Claim Number Pattern will not prevent bill submission.
Step 7. Search for and Select ‘Claims Administrator’
Type a partial claims administrator name, and select from the dropdown menu. Some Claims Administrators require additional routing information in the form of a Payer. For more information, see the Help Article: Payer.
Note: If you can’t find the correct claims administrator, select Add Claims Administrator or contact the Help Center for assistance.
Step 8. Optional: select ‘Claim Status’ and ‘Claim Status Date’
Designating a Claim Status and Claim Status Date allows for reporting on these two fields. Injuries identified as Denied are indicated in the Injury Breadcrumb.
Step 9. Optional (recommended): enter ‘Diagnosis Codes’
Diagnosis Codes entered on the Injury page automatically populate on all future Bills and RFAs. Diagnosis codes can be entered with or without the decimal. Click on the diagnosis code to select it.
Step 10. Optional: enter Injury Contacts
Examples of injury contacts include attorneys, adjusters, or nurse case managers.
Step 11. Click ‘Save’