Tasks are your guide to getting bills sent, paid, and closed.
Tasks represent Bills and/or RFAs that require attention. But don’t worry -- daisyBill tells you exactly what to do.
You can manage Tasks in the following ways:
On the navigation bar, click ‘Tasks’
Tasks are divided into Bill Tasks, RFA Tasks, and Document Tasks. Your Organization may not have all three task types.
1. Expand or Minimize the Sidebar
Clicking the arrow icon will expand or minimize your Sidebar
2. User Tasks
Tasks assigned to you are displayed first by default.
2a. To filter Tasks assigned to you, select one or more Filters
Tasks can be filtered by Claims Administrator, Billing Provider Name (if more than one BIlling Provider in account) and Due Date. Use more than one Filter to maximize efficiency.
2b. To clear a Filter, toggle the checked box
2c. To clear all filters, click the ‘Clear All’ button.
2d. To load your tasks to the Task Sidebar, click the number under the column heading
The Task Sidebar populates with Tasks assigned to you in the order they are sorted and/or filtered. For more information, see the Help Article: Task Side Bar Explained.
3. Account Tasks
Click a Task type under Account Tasks tab to view all tasks for your Organization regardless of assigned user.
3a. To view the bills with the assigned task, click the number under the corresponding bucket
This will open a list containing all the bills in your account that currently have the provided task assigned. In this example, we are viewing all bills that have a No Response task that was due over 61+ days ago.
3b. To apply filters, select them from the Filter menu
3c. To clear all applied filters, click 'Clear Filters’
3d. To navigate to a Bill, click the ‘Bill ID’ link
Clicking the Bill ID will open the Bill in a new tab.
3e. Click ‘Work Tasks’ to add the tasks to the Sidebar
3f. To update Due Date or Assigned Users for multiple Tasks, click ‘Batch Update Tasks’ (Administrators only)
Batch Update Tasks allows Administrators to change task Due Dates or Assigned Users for multiple tasks at once. For more information, see the Help Article: Batch Update Tasks.
For more information on completing each task, see these Help Articles:
Now go forth and complete some Tasks!