If any of the required Injury information is missing, daisyBill assigns the designated user an Injury Error task. A Bill with an Injury Error task is in Incomplete status and cannot be submitted until the task is resolved.
When a bill requires additional work, daisyBill alerts you by assigning specific tasks. This keeps bills moving.
To prevent denials due to errors, after clicking Create Bill, daisyBill scrubs the bill for errors, including:
- Patient demographics
- Injury information
- Billed charges for date of service
To complete an Injury Error task, go to the Injury page, review the error message and click Edit to make corrections.
Step 1. Review the errors, then click the Pencil icon to make corrections
Remember, injury errors are associated with one or more required Injury fields.
Step 2. Make the corrections, then click ‘Save’
Step 3. Check for additional errors
Prior to submitting the bill, correct all errors. A red circle with an ‘X’ indicates the following:
- Next to the Patient name - a demographic error
- Next to the Injury description - an error in the injury information
A green circle with a check mark indicates all components are correct.
Note that Injury Error tasks, like other tasks, appear in Bill History.
You’re one task closer to being finished!