Use Bill Write Off Reasons to track and report on write offs for all your Bills. For more information on applying Bill Write Off Reasons, see the Help Article: Apply Write Off Reasons.
Step 1. On the navigation bar, click ‘Billing Providers,’ then click the ‘Gear’ icon
This will navigate directly to the specified Billing Provider.
Alternatively, select Manage All Billing Providers to view all the Billing Providers associated with your account.
The Manage All Billing Providers feature is limited to users with the Role of Organization Admin.
If your account only has one Billing Provider, click ‘Settings’, and move to Step 3.
Step 2. Click the ‘Billing Provider’ name
For daisyBill accounts with multiple Billing Providers, daisyBill maintains separate Charges for each Billing Provider.
Step 3. Click the ‘Custom Settings’ tab
Step 4. Click the ‘Bill Write Off Reasons’ card
Step 5. To edit a ‘Bill Write Off Reason,’ click the ‘Edit’ icon
Step 6. To delete a ‘Bill Write Off Reason,’ click the ‘Trash can’ icon
Step 7. To add a new ‘Bill Write Off Reason,’ click the ‘Add Bill Write Off Reason’ button
Step 8. Enter the ‘Description’ and ‘Text’ for the ‘Bill Write Off Reason,’ then click the ‘Add’ button
Create an easily identifiable Description of the Bill Write Off Reason. A good Description makes clear when the Bill Write Off Reason should be used.
In the Text field, enter the language you want to appear on your Bill History when the Bill Write Off Reason is used.