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When a reimbursement is not posted to the Independent Bill Review submission within 45 days, daisyBill automatically assigns a No Response - IBR task to the designated user.
Note: The No Response - IBR task is specific to California workers’ compensation bills.
For more information about Independent Bill Review, see the DWC’s website: https://www.dir.ca.gov/dwc/IBR.htm.
To complete this task, contact Maximus Federal Services to determine payment status.
Here’s how it’s done.
Step 1. Contact Maximus for IBR processing status
- Toll free: 1-855-865-8873
- Fax: (916) 605-4280
- Email: IBRhelp@maximus.com
Step 2. If the IBR is not on file, resubmit
The IBR Submission Packet PDF generated by daisyBill is available from the Bill History page by expanding the IBR submission, if you need to mail the IBR again.
You’re on your way to getting this bill resolved!