Unmatched Payments can throw off Reporting. Use the Unmatched Payments report to ensure you don’t have any sneaky Unmatched Payments causing confusion in your Reporting.
Step 1. On the Navigation Bar, click ‘Reporting’
Only users with the Role of Reporter or Organization Admin have this button.
Step 2. Click the ‘Unmatched Payments’ card
Step 3. Optional: add a Filter for Billing Provider
Step 4. Click ‘Run Report’
Step 5. Click ‘Bill ID’ to navigate to a Bill
Clicking on a Bill ID will open it in a new tab in your web browser.
Step 6. To download report click ‘Download’
CSV is a universal spreadsheet format that can be opened using any spreadsheet program.
Simple as that!