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Bill Payments Explained

The Bill Payments section of a bill helps you keep track of payments and EORs received from Claims Administrators.

The Bill Payments section is comprised of Bill Submission Payment and Payment Information. Bill Submission Payment shows the specific payment amount applied to the Bill. Payment Information shows the entire Payment amount issued and the Paper Check/EFT/Virtual Credit Card details.

The Bill Payments section lets you:

A. View the Submission type that the payment is associated with

B. View the Amount applied to the Bill

C. View the Post Type

D. View the date the payment was Posted to the Bill

E. View the Reference Number of the Payment

F. View the Amount of the Payment

G. View the Effective Date of the payment

H. View the Payment Form

I. Enter / View the date the Payment was Deposited

J. Upload Paper EOR

K. View Paper EOR

L. Click the ‘Pencil’ icon to edit a posted Payment

M. Click the ‘X’ icon to Void a Payment

N. Click the ‘Scissors’ icon to report a Discount Contract

Step 1.  To view ‘Bill Payments’, scroll down on the ‘Bill Page’

A. View the Submission type that the payment is associated with

This indicates if the payment was posted to an Original Submission, Duplicate Submission, Appeal Submission, etc. The date the submission was sent is also shown here.

B. View the Amount applied to the Bill

This is the amount of the Payment that is being applied to this Bill.  This may be less than the Payment Information Amount in the cases of a bulk payment.

C. View the Post Type

  • Bills with an electronic posting list Electronic as the Post Type
  • Bills posted manually from a paper EOR list Manual as the Post Type

For more information on electronic EORs, see this Help Article: Electronic EOR.

D. View the date the payment was Posted to the Bill

This is the date that the posting was created manually, or the electronic EOR was received.

E. View the Reference Number of the Payment

Depending on the Payment Form, the Reference Number can be a Check Number, an EFT Transaction Number, or a Virtual Credit Card Number.

F. View the Amount of the Payment

This is the total amount of the Payment that was issued.  If a bulk payment (a payment paying more than one bill) was issued, this number will be greater than the Bill Payment Amount.

G. View the Effective Date of the payment

This is the date of the payment (or EOR for $0 EORs).

H. View the Payment Form

This user completed field displays how this payment was made, Paper Check, EFT, or Virtual Credit Card.

I. Enter / View the date the Payment was Deposited

Click the Deposit link to enter the date of deposit for the payment and complete the Deposit Payment task. For more information, see the Help Article: Task: Deposit Payment.

J. Upload Paper EOR

Best practice is to always upload paper EORs. For more information, see the Help Article: Upload / View / Delete Paper EOR.

K. View Paper EOR

Click the # of the EOR to view the EOR in a new tab in your browser.

L. Click the ‘Pencil’ icon to edit a posted Payment

For more information, see the Help Article: Edit Posted Payment.

M. Click the ‘X’ icon to Void a Payment

Only users with the Role of Organization Admin can void a payment.  For more information, see the Help Article: Void Posted Payment.

N. Click the ‘Scissors’ icon to report a Discount Contract

For more information, see the Help Article: Report / Edit / Delete Discount Contract.

Now that you’re familiar with Bill Payments, onward with beautiful billing!

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