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Bill Payments Explained

The Bill Payments section of a bill helps you keep track of payments and EORs received from Claims Administrators.

The Bill Payments section is comprised of Bill Payment and Payment Information. Bill Payment shows the specific payment amount applied to the Bill. Payment Information shows the entire Payment amount issued and the Paper Check/EFT/Virtual Credit Card details.

The Bill Payments section shows this information:

A. View the date the payment was Posted to the Bill

B. View the Posting Type

C. View the Amount applied to the Bill

D. View the date the Payment became Effective

E. View the Reference Number of the Payment

F. View the Amount of the Payment

G. View the Payment Form

H. Enter / View the date the Payment was Deposited

I. Upload / View / Delete the paper EOR

J. Click the ‘Pencil’ icon to edit a posted Payment

K. Click the ‘X’ icon to Void a Payment

L. Click the ‘Scissors’ icon to report a Discount Contract

Step 1.  To view ‘Bill Payments’, scroll down on the ‘Bill Page’

A. View the date the payment was Posted to the Bill

This is the date that the posting was created manually, or the electronic EOR was received.

B. View the Posting Type

  • Bills with an electronic posting list Electronic as the Posting Type
  • Bills posted manually from a paper EOR list Manual as the Posting Type

For more information on electronic EORs, see this Help Article: Electronic EOR.

C. View the Amount applied to the Bill

This is the amount of the Payment that is being applied to this Bill.

D. View the Effective date of the payment

This is the date of the payment or EOR (for $0 EORs).

E. View the Reference Number of the Payment

Depending on the Payment Form, the Reference Number can be a Check Number, an EFT Routing Number, or a Virtual Credit Card Number.

F. View the Amount of the Payment

This is the total amount of the Payment that was issued.  If a bulk payment (a payment paying more than one bill) was issued, this number will be greater than the Bill Payment Amount.

G. View the Payment Form

This displays how this payment was remitted, Paper Check, EFT, or Virtual Credit Card.

H. Enter / View the date the Payment was Deposited

Click the ‘Deposit’ link to enter the date of deposit for the payment and complete the ‘Deposit Check’ task.

I. Upload / View / Delete the paper EOR

Best practice is to always upload paper EORs. For more information, see the Help Article: Upload / View / Delete Paper EOR.

J. Click the ‘Pencil’ icon to edit a posted Payment

For more information, see the Help Article: Edit Posted Payment.

K. Click the ‘X’ icon to Void a Payment

Only users with Role of Organization Admin can void a payment.  For more information, see the Help Article: Void Posted Payment.

L. Click the ‘Scissors’ icon to report a Discount Contract

For more information, see the Help Article: Report Discount Contract.

Now that you’re familiar with Bill Payments, onward with beautiful billing!

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