RFA Settings

Practice Contacts

Last update
January 6, 2023

Store Practice Contact information to be used with your RFAs. This information populates the Requesting Physician Information section of the DWC RFA Form.

Step 1. On the navigation bar, click ‘Billing Providers’, then click the ‘Gear’ icon

This will navigate directly to the specified Billing Provider.

Alternatively, select Manage All Billing Providers to view all the Billing Providers associated with your account.

The Manage All Billing Providers and the gear icon are limited to users with the Role of Administrator.

If your account only has one Billing Provider, click ‘Settings’, and move to Step 3.  Settings is limited to users with the Role of Administrator.

Step 2. Select the ‘Billing Provider’ to update

Step 3. Click the ‘RFA Settings’ tab

Step 4. Click the ‘Practice Contacts’ card

Step 5. To edit a ‘Practice Contact’, click the name and then click the ‘Edit’ button

When adding a new Practice Contact it is automatically marked as Active. To deactivate a Practice Contact and prevent it from being selected on new RFAs, click ‘No’.

Step 6. To add a ‘Practice Contact’, click ‘Add Practice Contact’

Step 7. Enter the information for the ‘Practice Contact’, then click ‘Add’

The corresponding field of the DWC RFA Form where this information appears will be highlighted as you enter the information.


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