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If a claims administrator remits an Invalid eEOR (835), daisyBill generates a No Response - eEOR (835 Invalid) task. Resolve this task by manually posting an EOR.
Step 1 - Contact the claims administrator or bill review to obtain a Paper EOR
Request that the Paper EOR be emailed, faxed, or mailed to your office.
Step 2 - Click ‘Post’
Once you have received the Paper EOR from bill review, click ‘Post’ to be taken to the Payment Posting page. Enter in the payment information as it appears on the EOR. For help completing this step, refer to the Help Article: Post Paper EOR
You’re all set!